Privacy policy

Last updated: September 18, 2026

Shenzhen Biosled Technology Co., Ltd. ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website and how we use it.

Information We Collect

Inquiry form: name, company name, email, phone/WhatsApp, inquiry type, estimated quantity and requirements that you choose to submit.

Orders: name, contact details, shipping address and payment information processed through Shopify's checkout. We never see or store your full payment card details.

Usage data: browsing data such as pages visited, device type, browser information and cookie identifiers, collected through cookies and similar technologies to improve the site.

How We Use Your Information

To respond to your inquiry and prepare quotations

To process and ship your orders

To provide after-sales support and warranty service

To improve our website and product offerings

How We Share Your Information

We do not sell or rent your personal information. We may share personal information with service providers that help us operate the website, process payments, fulfill orders, provide shipping services, and analyze website performance, only as necessary for these purposes.

Cookies

The website uses essential cookies to function, and optional analytics cookies. You can control cookies through your browser settings.

Your Rights

If you are located in the EEA or UK, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to request data portability where applicable. You may also have the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us at the email below.